Refund policy

Returns and Exchanges

We are happy to accept domestic, full-price returns* on unworn, unwashed merchandise within 14 days of the order date for a refund to the original form of payment. All items must be returned in original condition, with tags and packaging intact. After 14 days, all sales are final. We do not accept returns on orders placed using a promo code*.

Please note: a $18.99 processing fee per order will be automatically deducted from your refund. This fee helps cover return shipping, packaging materials, and the time it takes to carefully process returns. If you choose store credit instead of a refund, this fee is waived. Store credit never expires and can be used toward any future purchase.

Due to the handmade and delicate nature of our pieces, Minga is not responsible for damage caused by washing, drying, or any other garment care. 

To initiate a return or exchange, please contact hello@madebyminga.com and include:

• Order number and name

• Whether you are requesting a refund or exchange

• If exchanging: desired style and size (if applicable)

Once your return is dropped off with the carrier, please allow up to two weeks for your refund or replacement item to be processed.

*All sale items and international purchases are final sale and not eligible for return or exchange. (This does not include our welcome code.)